Customer Satisfaction Survey

Name/s of the Functional consultant/s who were on charge of the implementation *

Agree or Disagree *

Strongly agreeSomewhat agreeSomewhat disagreeStrongly disagree
Our staff are well trained
Our staff are well supervised
Our staff are professional
Our staff respond to your inquiries in a timely manner
Our staff acts on your best interest
Overall, you are satisfied with our staff

Overall, how satisfied or dissatisfied are you with our company? *

How responsive have we been to your questions or concerns about the system? *

If other, please specify:

In thinking about your most recent experience with us, how was the quality of customer service you received? *

How likely would you recommend Appness to another company or institute? *

If not, please let us know why:

In your opinion what is the area in our services that need improvement? *


Which of the following words would you use to describe our products? select all that apply. *

How well do our product meet your needs? *

If other, please specify: